Musicmatch Jukebox 9.5092 Why should I install the Musicmatch Jukebox 9.0 with the new plug in? ================================================================ By installing the Musicmatch Jukebox 9.0 with the new plug-in the following problem may be resolved. - Missing id3 tag or display "No Track found" after tracks being transferred into the ShoqBox. How do I install? =================== Please follow the steps below to install the Musicmatch Jukebox 9.0 with the new plug in - Download the zip file into a temp directory on your PC. - Unzip the file and then double click PSS_xxx.exe to install the latest Device Manager with the new firmware and Musicmatch Jukebox along with the new plug in - Follow the on screen instructions to complete the installation To solve the missing id3 tag or "No Track found" problem ======================================================== - Connect your ShoqBox to the computer and the power supply - Backup all your files in the ShoqBox to the computer - Make sure that the AC/DC adaptor is connected during the device Firmware Upgrade process and when device is connected to the PC. - On your Computer, double-click on the Philips PSS icon to run / start the Device Manager. - Click "Restore" to rebuild the database in your ShoqBox, please ensure that you connect your power supply to your ShoqBox until the restore operation complete. - Once the restoration complete you may disconnect your ShoqBox from the computer, the display will show ¡§Firmware Upgrading¡¨ for a couple of seconds and then start up as usual. - You may now reload all your songs into the ShoqBox with Musicmatch Jukebox. Note ========= Windows XP and Windows 2000 users: Your device will be automatically disconnected as soon as Device Manager finishes interacting with your device. Register ======== To gain access to our future product improvements and free software downloads, we recommend that you register at www.philips.com/register. Thank you - we hope you enjoy your new music experience. Troubleshooting tips ================ Please make sure that your PC is running on one of the following operating systems to perform the upgrade - Windows 98SE & ME - Windows 2000 ¡V SP4 (or above) http://www.microsoft.com/windows2000/downloads/servicepacks/sp4/default.aspf - Windows XP (home or Professional) SP1 (or above) http://www.microsoft.com/windowsxp/downloads/updates/sp1/default.mspx