FAQ -


GENERAL INFORMATION
product category           : 3004    rechargeables 2 heads
product name               : philishave tracer
power supply               : rechargeable/mains
voltage                    : 100-240v ac/dc 50-60hz, 12-24v dc charging
                             only
power consumption          : 7 w
principal product function : shaving and trimming
principal consumer benefits:
1. very close and comfortable shave/ ergonomic design for easy
   handling 
2. battery capacity indication on 5-ledbar
3. integrated trimmer
4. cordless use, but shaving from mains is possible as well
5. worldwide use: automatic voltage adaption and all climate proof
6. low noise level / vibration free
7. travel and storage cassette, can also be used as wall holder and
   stand 

DOMESTIC APPLIANCE
cord type and length        : coiled, detachable, 180 cm
colour of housing/printing  : hs 375/a: red hs 375/b: grey metallic
material of housing         : abs
repairstatus                : repair
product dimensions (lxbxh)  :
product/in packaging weight : cordless in use 178gr./ in salescarton
                              400 gr.
salescarton dimensions      : 111 x 65 x 162 mm
number of products in a-box : 6 pcs.
a-box dimensions (lxwxh)    : 233 x 204 x 176 mm
a-box weight                : 2560 gr.
number of products on pallet: 720
pallet description          :
ctv/ean: 884737501/8710103022244 (red)
         884737502/8710103022251 (grey metallic)
         884737546/8710103022268 (red blister)
         884737547/8710103022275 (grey metallic blister)

MISCELLANEOUS
shaving heads      : 2 double action/ lift & cut type hp1915
motor/speed        : 2.4 v permanent magnet dc motor. cutter speed 2000
                     r.p.m.
adjustable         : selection of 5 skin comfort/ closeness settings
charging time      : 30 min. charge. built-in overcharge protection
shaving time       : 1-2 weeks cordless shaving time
led display        : temporary display of capacity level in percentage
recharge indication: flickering of red 20 8.665773e-043d
charging indication: subsequent blinking of 5 green 20 6.013470e-154d's
quick charge       : 3 min charge permits 3-5 min cordless shaving
12 -24 v charging  : 16 hour charging in car or boat using optional car
                     cord
user pack          : cassette with stand/wallholder function and cord
                     pouch wall mounting plates and screws/plugs
                     included 

FREQUENTLY ASKED QUESTIONS
                 question               |             answer
1. shaves not close/fast                | clean heads -slots and cutter
   performance reduced                  | blades, replace heads +
                                        | cutters when damaged, strech
                                        | skin, shave faster movements
2. shaving causes skin irritation       | skin needs 2-4 weeks to
                                        | adapt skin sensitivity: do
                                        | not press, try pre-shave
                                        | lotion
3. less than 2 weeks shaving per charge | depends on beard, shave+trim
                                        | time 
4. empty before reserve signal          | try charging for several
                                        | hours, replace
                                        | batteries/store shaver cool,
                                        | life is shorter in warm
                                        | climate 





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